Privacy Policy

1. Introduction

Welcome to Paipi ("we", "our", or "us"). Paipi is a personal growth and life coaching platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). Please read this policy carefully. If you disagree with its terms, please discontinue use of the Service.

2. Information We Collect

Account Information: When you register, we collect your name, email address, and profile information via OAuth (Google or Manus login). We do not store your password.

Usage Data: We collect information about how you interact with the Service, including pages visited, features used, AI coaching sessions (anonymized), and session duration.

Payment Information: Payments are processed by Stripe and Apple's In-App Purchase system. We do not store full credit card numbers or CVV codes. We only store Stripe customer IDs and subscription identifiers.

User-Generated Content: Content you create within the app, including journal entries, Win Wall posts, challenge check-ins, and coach conversations, is stored securely and associated with your account.

3. How We Use Your Information

• To provide, operate, and improve the Service
• To personalize your AI coaching experience
• To process payments and manage subscriptions
• To send you service-related notifications
• To respond to your support requests
• To analyze usage patterns and improve our features
• To comply with legal obligations

4. AI Coaching Conversations

Your conversations with the Paipi AI coach are processed by our AI service provider to generate responses. Conversations may be used in anonymized, aggregated form to improve the quality of coaching responses. We do not sell your conversation data to third parties. You can delete your account and all associated data at any time by contacting support.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service Providers: Third-party vendors who assist in operating our Service (Stripe for payments, cloud hosting providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement industry-standard security measures including encrypted data transmission (HTTPS/TLS), secure authentication, and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of non-essential communications
• Data portability (receive your data in a portable format)

To exercise these rights, contact us at [email protected]

8. Children's Privacy

Paipi is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. In-App Purchases

Paipi offers subscriptions and one-time purchases through Apple's In-App Purchase system and Stripe. Subscription management and cancellation can be done through your Apple ID account settings. We do not have the ability to issue refunds for App Store purchases — please contact Apple Support for refund requests.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: